Terms & Conditions

These Terms & Conditions govern your access to and use of the Norcare 247 website and your interactions with our automotive services. By accessing this website, contacting us, or requesting a service, you agree to these terms. If you do not agree, please do not use the website or request services through it.

1. About Norcare 247

Norcare 247 provides automotive maintenance and repair services, including oil changes and maintenance, brake inspection and repair, engine diagnostics, battery and electrical services, and car air conditioning services.

Information on this website is intended to help visitors understand our services and contact us with enquiries. The availability and suitability of a particular service may depend on the vehicle, its condition, the requested work, and our confirmation.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not:

• Use the website in a way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the website, its systems, or related services.
• Upload or transmit malicious code, harmful material, or misleading information.
• Interfere with the website's operation, security, or availability.
• Use information on this website to misrepresent Norcare 247 or its services.

3. Service Enquiries and Appointments

Submitting an enquiry or contacting us through the website does not automatically create a confirmed appointment or service agreement.

Any appointment, inspection, repair, or maintenance work is subject to confirmation by Norcare 247. Before work begins, the vehicle, requested service, scope of work, and applicable charges may need to be discussed and agreed upon.

Please provide accurate contact details and relevant information about your vehicle and service requirements so that we can respond appropriately.

4. Service Information and Estimates

Descriptions of services on this website are general information. The actual work required may vary depending on the vehicle's make, model, age, condition, maintenance history, and inspection findings.

Any estimate or price communicated before inspection is subject to confirmation. Additional work or parts may be required if further issues are identified. We will communicate relevant findings and seek your agreement before proceeding with additional work.

5. Customer Responsibilities

When requesting or receiving services, you are responsible for:

• Providing accurate information about your vehicle and its known issues.
• Disclosing relevant warning lights, previous repairs, modifications, or known safety concerns.
• Ensuring that you are authorized to request work on the vehicle.
• Removing personal belongings and valuables from the vehicle before handing it over, where applicable.
• Reviewing and approving the agreed scope of work and applicable charges.
• Following any reasonable vehicle-care or safety instructions communicated after service.

6. Parts and Repairs

Repair and maintenance work may involve replacement parts, fluids, materials, or components appropriate to the agreed service. Where relevant, the type and availability of parts will be discussed as part of the service arrangement.

Parts availability, delivery times, and repair completion times may vary. If a requested part or service is unavailable, we will communicate this and discuss the available options.

7. Payments and Charges

Charges for services, parts, inspections, and other approved work will be communicated as part of the service arrangement. You agree to pay the amounts approved for the work performed and any applicable taxes or other disclosed charges.

Payment methods, payment timing, and any applicable deposit requirements will be communicated when arranging the service.

8. Cancellations and Changes

If you need to cancel or change an appointment, please contact us as soon as reasonably possible. Requests to change an appointment or service are subject to availability and confirmation.

If work has already started or parts have been ordered specifically for an approved repair, any applicable charges or costs will be discussed with you in accordance with the agreed service arrangement and applicable law.

9. Vehicle Condition and Service Limitations

Automotive inspection and repair work is based on the vehicle's condition and the information available at the time of assessment. Some faults may be intermittent, hidden, or difficult to identify without further testing.

A particular repair or maintenance service may not resolve unrelated or underlying problems. We will explain relevant findings and discuss additional work where necessary.

Unless expressly agreed in writing, a service should not be understood as a guarantee that every existing or future vehicle issue will be identified or resolved.

10. Website Accuracy and Availability

We make reasonable efforts to keep website information accurate and current. However, service descriptions, prices, availability, and other content may change without notice.

We do not guarantee that the website will always be available, uninterrupted, error-free, or compatible with every device or browser. We may update, suspend, or discontinue any part of the website when necessary.

11. Intellectual Property

Unless otherwise stated, the content on this website, including text, design elements, graphics, logos, and page layouts, is owned by or used with permission by Norcare 247.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by law.

12. Third-Party Links

This website may contain links to third-party websites or services for convenience. These websites are operated independently and are subject to their own terms and privacy policies.

Norcare 247 does not control third-party websites and is not responsible for their content, availability, security, or practices. Visiting an external website is at your own discretion.

13. Limitation of Liability

To the extent permitted by applicable law, Norcare 247 is not responsible for losses arising solely from your inability to access or use this website, reliance on general website information without obtaining service-specific confirmation, or interruptions caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Nothing in these terms affects consumer rights that cannot legally be waived or restricted.

14. Privacy

Information submitted through our website or when contacting us may be handled in accordance with our Privacy Policy. Please review it to understand how information may be collected, used, and protected.

Read our Privacy Policy.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable legal requirements. The updated version will be published on this page with a revised effective date.

Your continued use of the website after updated terms are published means that you acknowledge the revised terms, subject to applicable law.

16. Governing Law

These terms are governed by the laws applicable in the State of New Jersey, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any dispute relating to these terms or the use of our website will be handled by a court with appropriate jurisdiction, subject to applicable law.

17. Contact Us

If you have questions about these Terms & Conditions or need clarification about a service, please contact Norcare 247.